Sample data from TaskFlow, a made-up company. Nothing here is real customer data.Sample data from a made-up company
Start freeShare of all feedback: 37% before, 4% after
10 of 27 before, 2 of 49 after
Paying customers who complained: $83,400 before, $9,600 after
This theme spans more than one currency; the figure is a single triage floor, not a converted total.
In the 30 days after you marked Confusing recurring-task setup resolved, it made up 4% of your feedback, down from 37% in the 30 days before. Paying customers who complained: 4 before ($83,400 ARR), 1 after ($9,600 ARR). This theme spans more than one currency; the figure is a single triage floor, not a converted total.
This shows what changed after you marked the theme resolved, not why it changed.
| Measure | 30 days before | 30 days after | What changed |
|---|---|---|---|
| Share of all feedback | 37%10 of 27 | 4%2 of 49 | 33 points lower |
| Complaints per week | 2.3 | 0.5 | 1.9 fewer a week |
| Sentiment | 80% negative | 0% negative | 80 points lower |
| Paying customers who complained | $83,4004 paying customers4 of 10 people matched to a paying customer (40%) | $9,6001 paying customer1 of 2 people matched to a paying customer (50%) | 3 fewer paying customers complaining |
This theme spans more than one currency; the figure is a single triage floor, not a converted total.
| Week of | Side | Mentions | All feedback | Share |
|---|---|---|---|---|
| Aug 17, 2026 | Before | 2 | 3 | 67% |
| Aug 24, 2026 | Before | 1 | 2 | 50% |
| Aug 31, 2026 | Before | 2 | 5 | 40% |
| Sep 7, 2026 | Before | 3 | 11 | 27% |
| Sep 14, 2026 | After | 2 | 13 | 15% |
| Sep 21, 2026 | After | 1 | 11 | 9% |
| Sep 28, 2026 | After | 0 | 12 | 0% |
| Oct 5, 2026 | After | 1 | 10 | 10% |
| Oct 12, 2026 | After | 0 | 9 | 0% |
Feedback counts on the date it was written, not the date it was imported. Weeks start on Monday. The week the fix went live counts as after.
We can't tell yet: that needs your billing history, which Productus does not read yet. 4 paying customers complained before the fix. They are listed here so you can check they are still paying.
| Customer | ARR today | Last feedback | After the fix |
|---|---|---|---|
| Sarah Mitchell | $48,000 | Oct 20, 2026 | No complaint since |
| James Okafor | $18,000 | Oct 10, 2026 | No complaint since |
| Daniel Kim | $12,000 | Oct 12, 2026 | No complaint since |
| Aisha Thompson | €5,400 | Sep 15, 2026 | No complaint since |
Plus 6 people who complained and are not matched to a paying customer (revenue data unavailable).