Productus vs Canny
Canny runs a voting board and bills by tracked user (as of 26 September 2026). Productus groups feedback from every source into themes, shows the paying revenue behind each one with its match rate, and freezes a baseline the day you ship.
Revenue on every theme from $79/mo, with closed-loop validation at the same price. One flat price per plan, whatever your user count.
At a glance
The short version
Price
A flat plan against a ladder
Productus Growth is $79/mo with revenue on every theme included. Canny Pro starts at $79/mo billed yearly for 100 tracked users and climbs with your user count (as of 26 September 2026).
Intelligence
Themes priced by revenue
Canny's Autopilot captures feedback from support, call and review sources, deduplicates it and triages it (as of 26 September 2026). Productus clusters every source into themes and prices each theme by the paying customers behind it, with the match rate shown.
Closed loop
A baseline the day you ship
Productus freezes a baseline the day you ship and measures the before and after against it. Canny does not list a before-and-after measurement (as of 26 September 2026).
The switching moment
Why teams look at alternatives to Canny
Canny built a good product for collecting feature votes.
The ladder climbs with you
Canny Pro starts at $79/mo billed yearly for 100 tracked users, $279 at 500, $529 at 1,000 and $1,079 at 5,000 (as of 26 September 2026). Growth is good news for you and a bigger Canny bill.
Tracked-user pricing scales unpredictably
Canny charges based on tracked users (as of 26 September 2026). As your product grows, your Canny bill grows with it, and you can't predict when you'll hit the next tier. Productus charges a flat rate.
Revenue on the theme, not the post
Canny puts revenue on each post, fed by the SDK or API monthlySpend field (as of 26 September 2026). Productus puts it on every AI theme across every source, from a CSV, manual entry or an override, with the match rate and the unmatched share beside the dollar.
Pricing
Flat pricing vs. tracked-user pricing
Canny bills per tracked user: Pro runs from $79 a month at 100 tracked users to $1,079 at 5,000, billed yearly (as of 26 September 2026). Productus charges a flat rate per plan, whatever your user count.
| Plan | Productus | Canny |
|---|---|---|
| Free | $0, 500 items in your first week, then 100/mo, 500 stored | $0, 25 tracked users, Autopilot included |
| Growth | $79/mo, up to 10 seats | Pro from $79/mo billed yearly ($99 monthly) at 100 tracked users; $279/mo at 500, $529 at 1,000 (billed yearly) |
| Scale | $199/mo | Pro $1,079/mo at 5,000 tracked users (billed yearly); Business custom (HubSpot and Salesforce, SSO) |
| Revenue on feedback | On every AI theme, across every source, from a CSV, manual entry or an override; match rate and unmatched share beside every dollar | On each post, fed by the SDK or API monthlySpend field |
| Closed-loop validation | Baseline frozen the day you ship, then a before-and-after report against it | Not listed |
| Pricing model | Flat rate per plan | Per tracked user (anyone who posts, votes or comments) |
Example: A team with 1,000 tracked users on Canny Pro pays $529/mo billed yearly (as of 26 September 2026). For the same team, Productus Growth is $79/mo, whatever its user count, with revenue on every theme today and closed-loop validation at the same price. That is $5,400 a year less at list price.
Productus Starter, $29 a month: one seat, 2,000 items a month, 3 sources. Available in the app once billing opens.
Competitor prices as of 26 September 2026, from their public pricing pages.
Features
Feature-by-feature comparison
| Feature | Productus | Canny |
|---|---|---|
| Feedback collection | ||
| Public voting board | No | Yes |
| Multi-channel aggregation | Yes (paste, file upload, widget, email forwarding, app stores) | Yes (Autopilot reads support, call and review sources) |
| App store reviews (iOS and Android) | Yes (App Store and Google Play, checked every 6 hours) | Yes (Autopilot, App Store and Google Play) |
| Email forwarding | Yes (a private address per workspace, Starter and up) | Not native (Zapier) |
| AI and analysis | ||
| AI clustering and pattern detection | Yes | Yes (Autopilot themes) |
| Sentiment analysis | Yes | Not listed |
| AI deduplication | Yes | Yes |
| Revenue-weighted prioritization | Yes | Per post, fed by the SDK or API monthlySpend field |
| Dollar values, with the match rate shown | Yes (on every theme) | Per post (SDK or API monthlySpend field) |
| Spec generation for coding agents | Coming next | Not listed |
| Validation and outcomes | ||
| Baseline frozen when a theme is marked resolved | Yes | Not listed |
| Before-and-after report against that baseline | Yes | Not listed |
| Churn check on the people who complained | Coming next | Not listed |
| Platform | ||
| MCP server for AI agents | Yes | Yes (paid plans) |
| Changelog | On the roadmap | Yes |
| Public roadmap | No | Yes |
| SSO | Coming next (Scale) | Business plan |
| Data stored in the EU | Yes (Frankfurt) | US (per its site) |
Competitor facts as of 26 September 2026, from their public pages.
The difference
What Productus does differently
01
Revenue on every theme, with the match rate shown
Productus ties each theme to the paying customers behind it (from a CSV or manual entry; Stripe sync is on the roadmap) and sums their current ARR as an exposure floor. For example: at least $12K of paying-customer ARR sits on this theme, 7 of 9 people matched to a paying customer. It is a triage lens, never a loss prediction. Canny puts revenue on each post when you pass a monthlySpend value through its SDK or API (as of 26 September 2026). Productus prices every AI theme across every source and shows the match rate and the unmatched share beside every dollar.
02
A baseline frozen the day you ship
When you mark a theme resolved, Productus freezes a baseline snapshot of it. The before-and-after report compares the weeks after against that baseline; a churn check on the people who complained is coming next. Canny does not list a before-and-after measurement (as of 26 September 2026).
Who should use what
Honest recommendations
Choose Productus if you...
- Want to know which themes carry the most paying revenue, as a floor over matched customers
- Want a baseline frozen the day you ship, with a before-and-after report against it
- Are an indie hacker or vibe coder shipping with AI tools
- Want flat, predictable pricing that doesn't scale with users
- Want revenue on every theme from a CSV or manual entry, with the match rate shown
- Want your data stored in the EU (Frankfurt)
Choose Canny if you...
- Need a polished public voting board right now
- Want a mature changelog feature built in
- Have a large community that expects a traditional feature request board
- Are comfortable with tracked-user pricing that scales with growth
- Want an established ecosystem (100K+ registered companies, by Canny's own count, as of 26 September 2026)
Switching
Switching from Canny
Bring your history
Bring your feedback history in with the CSV importer today, so your first themes start from real data.
Set up in minutes
Paste or upload feedback, add revenue from a CSV or manual entry, and see AI-clustered themes in minutes.
Talk to the founder
Early customers get direct access to the founder for onboarding help and feature input.
FAQ
Common questions
Why do teams look for a Canny alternative?
Canny restructured its plans on 9 May 2025. Starter and Growth closed to new customers, paid plans now scale by tracked users (Pro starts at $79/mo billed yearly for 100 tracked users and reaches $529/mo at 1,000, as of 26 September 2026), and the old free plans were retired in December 2025. Teams that grew past their tracked-user tier are the ones looking around.
What does Productus do differently from Canny?
Two things. First, revenue on every theme: Productus ties each theme to the paying customers behind it, from a CSV or manual entry, and shows at least how much of their revenue sits on it, with the match rate and the unmatched share beside the dollar. Canny puts revenue on each post when you pass a monthlySpend value through its SDK or API (as of 26 September 2026). Second, a frozen baseline: when you mark a theme resolved, Productus freezes a baseline the day you ship and measures the before and after against it. Canny does not list a before-and-after measurement (as of 26 September 2026).
How is Productus pricing different from Canny?
Productus charges a flat rate per plan: Growth is $79/mo with revenue on every theme included. No tracked-user model. Canny Pro starts at $79/mo billed yearly ($99 monthly) for 100 tracked users and rises with your user count. HubSpot and Salesforce integrations sit on the custom Business plan. Prices as of 26 September 2026.
Can I bring my data over from Canny?
You can bring your feedback history in with the CSV importer today, so you don't start from zero.
Is Canny better for anything?
Yes. If you need a polished public voting board and changelog right now, Canny is more mature in those areas, and it counts 100K+ registered companies, by Canny's own count (as of 26 September 2026). Productus is built for a different job: putting the paying revenue behind each theme and freezing a baseline the day you ship. If you need a voting board, Canny works. If you need to know which themes carry the most paying revenue, as a floor over matched customers, Productus is the better fit.
What about Canny's AI Autopilot?
Canny's Autopilot captures feedback from support, call and review sources, deduplicates it and triages it (as of 26 September 2026). Productus does a different job: it clusters every source into themes, prices each theme by the paying customers behind it with the match rate shown, and freezes a baseline the day you ship. For example, a theme might read: at least $12K of paying-customer ARR sits on this theme, 7 of 9 people matched to a paying customer.
Start with the feedback you already have.
Paste it, connect a source, or open the sample workspace. Free, no card.